Mike Baylis
I build AI tools operations teams actually use, and then I get them using them.
I started on a real estate settlement desk, not in engineering. At eXp Realty I went from automating my own reviews to building internal AI tools for the operations teams around me. I'm looking for a remote role doing that work.
Selected work
An AI assistant operations teams could trust
Launched in beta
I built it from a blank project, tested it team by team and launched it to the operations teams. When answers started crossing between teams, I found out why and designed the fix.
A leadership dashboard built on moving data
Close to first release
I led the build for a country leadership team, from requirements through demos, while the data behind it was still being built.
Automating my own desk
Led to my promotion
I used AI on my own settlement work before anyone asked me to, and it got me promoted to the automation team in ten months.
How I work
I was a user before I was a builder, so I start with the people who'll use the tool. I test with a few real users first, write plain-language walkthroughs, and give people an easy way to flag bad answers. I share what I figure out with teammates, and I'll recommend another team's tool over mine when it's the better call.
Now
I run my job search as an AI workflow I designed. Agents find and screen roles against rules I maintain, draft applications and log every step, and nothing goes out without my approval. I'm also studying for the AWS Certified AI Business Strategist exam and working through Anthropic Academy courses.
If your team has AI tools nobody uses, or manual work that should have been automated by now, I'd like to hear about it.